Shipping Policy

Thank you for shopping with mymehdi02@outlook.com 

We aim to process and deliver your order as quickly and reliably as possible. Please read the information below regarding our shipping and delivery process.

Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or dispatched on weekends or UK public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking information where tracking is available.

Delivery Times

Estimated delivery times within the United Kingdom are:

• Standard Delivery: approximately 2–5 business days after dispatch.
• Express Delivery: approximately 1–2 business days after dispatch, where available.

Delivery times are estimates and are not guaranteed unless a specific guaranteed delivery service has been purchased.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

Where free shipping is offered, the applicable products or order value will be clearly identified on our website.

Delivery Delays

Although we work with reliable delivery services, delays can occasionally occur due to circumstances outside our control, including severe weather, carrier delays, public holidays, or other unforeseen events.

If your order is delayed, please contact us and we will do our best to assist you.

UK consumer law provides delivery protections, including a default 30-day timeframe where no different delivery period has been agreed.

Incorrect or Incomplete Delivery Information

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because the address provided was incorrect or incomplete, please contact us as soon as possible.

Additional delivery charges may apply where a parcel needs to be re-shipped because incorrect information was provided by the customer.

Lost or Damaged Parcels

If your parcel appears to be lost or arrives damaged, please contact us at mymehdi02@outlook.com Whetsapp number +447446382217 as soon as possible.

We may request photographs, order information, or other details to help us investigate the issue with the delivery carrier.

International Shipping

If international shipping is available for your order, delivery times and shipping charges will be shown at checkout.

Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country. Shopify also notes that merchants need to communicate when import fees or customs charges may apply.

Third-Party Fulfilment

Some products may be fulfilled or shipped by third-party suppliers or fulfilment partners. Where applicable, the product may be dispatched from a location different from the customer's country.

Any applicable delivery estimates and shipping information will be provided on the product page or at checkout.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: mymehdi02@outlook.com 

Store: Royalfindes.store

We will do our best to respond to your enquiry as soon as possible.